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Booking Policy

Whether you're registering for a new course, managing existing bookings, or seeking clarity on our terms and conditions, this page is designed to provide you with comprehensive details and support. We are committed to making your journey with us as straightforward and enjoyable as possible. Please review our policies carefully to understand your responsibilities and our commitments to you.

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Payment Terms
Fees for classes, courses, and tuition are payable termly in advance via the online booking system.
 

Booking
Places for clubs are limited and must be booked online before the course start date to secure your spot. Late bookings may be accepted but payment will need to be made for the full term. 

 

Priority Booking
At the end of the term, existing customers will have a week of priority booking to secure their place. After this period, remaining spots will be available to new students.

 

Refunds
Courses are non-refundable. Once a course is booked, refunds for the whole or partial course are not offered.

 

Substitute Teaching
If a tutor is unavailable, another team member will cover the lesson, or it will be made up at another time. If a lesson is missed due to circumstances beyond our control, no makeup lesson or refund will be provided.

 

Emergency Contact
You must provide us with two emergency contact details for immediate contact if required.

Special Educational Needs

Special Educational Needs
If your child has special educational needs or disabilities, discuss this with us to maximise their learning experience.​​

This policy was updated on 16-July-2024

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